Glossary.

An Abstract Process represents interactions between a private business process and another process or participant.

Abstraction is a technique for producing a high-level summarization or generalization of more complex or detailed topics or content.

An Activity is work performed by an organization using business processes. An activity can be atomic or non-atomic (compound). Types of activities used within Process Models include Process, Sub-Process, and Task.

Activity Cost Worksheets are a matrix that are used to analyze various costs of a set of activities.

An Actor is a normally used to define a physical or quasi-physical entity, such as a person, organization, or system.

An Ad Hoc Workflow System is a type of workflow system that waits on users to indicate what should happen next.