Glossary.

A helpful A-Z glossary listing key Business and IT transformation terms and technical definitions..

Recession Resilience and How Enterprise Architecture Can Help
Clarity: Recession Resilience and How Enterprise Architecture Can Help
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  • Abstract Process

    An Abstract Process represents interactions between a private business process and another process or participant.

  • Abstraction

    Abstraction is a technique for producing a high-level summarization or generalization of more complex or detailed topics or content.

  • Activity

    An Activity is work performed by an organization using business processes. An activity can be atomic or non-atomic (compound). Types of activities used within Process Models include Process, Sub-Process, and Task.

  • Activity Cost Worksheet

    Activity Cost Worksheets are a matrix that are used to analyze various costs of a set of activities.

  • Actor

    An Actor is a normally used to define a physical or quasi-physical entity, such as a person, organization, or system.

  • Ad Hoc Workflow System

    An Ad Hoc Workflow System is a type of workflow system that waits on users to indicate what should happen next.

Scottish Water Customer Success Story

Apr 21, 2021, 15:12 PM by Orbus Software
Download this case study to find out how Scottish Water came to choose iServer as their EA tool, the benefits that Scottish Water have realized from iServer, and how Orbus Software will continue to support the future development of EA within Scottish Water.

Scottish Water looks after Scotland's most precious natural resource. The company employs more than 4000 people in order to provide 1.44 billion liters of water per day, and take away 983 million liters.

Enterprise Architecture (EA) has been a part of Scottish Water for several years, with the organization first implementing iServer in 2011. However, in line with their Standard procurement policy, the Digital Strategy and Architecture team re-evaluated the various EA tools on the market to guarantee that they continue to get the most out of the tools they use.

Having evaluated a number of industry leading EA tools, Scottish Water selected iServer as best able to meet its requirements.  Given the breadth of activities undertaken by Scottish Water’s EA practice, iServer offered the functionality needed to cover a broad range of use cases, both current and future. The iServer roadmap matched well with Scottish Water’s digital strategy and provided a familiar Microsoft user interface.

“Orbus Software has supported us for a decade, offering outstanding customer service alongside an incredibly flexible and durable Enterprise Architecture tool.” Said Paul Douglas, Lead Enterprise Architect at Scottish Water.

Download this case study to find out how Scottish Water came to choose iServer as their EA tool, the benefits that Scottish Water have realized from iServer, and how Orbus Software will continue to support the future development of EA within Scottish Water