Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Enterprise Architecture

COVID-19 and Orbus Software: Our Response

COVID-19-and-Orbus-Software-Our-Response

Orbus Software is committed to ensuring safe working conditions and preventing the spread of the virus. Here are the steps we are taking to help these aims.

As we have seen across the globe, there has already been a huge impact on people’s daily lives and the activities of a business. Like many organizations, Orbus has also moved to ensure our staff and customers are protected: 

  1. We have enforced a work-from-home policy for our teams in all regions. Fortunately, as a technology company with a global footprint and customers in more than 47 countries, our personnel are well accustomed to remote working and collaboration. We anticipate no disruption to our internal operations resulting from remote working for a sustained period.
  2. We will continue to provide the best possible service to our customers during these difficult times. All of our consultants are well versed in offering remote support, whether through email, conference call or screen sharing. Furthermore, all current onsite operations are being rebooked to work remotely, and we will continue to strive to help our customers continue to provide their services for the benefit of the public.
  3. We will soon be announcing a new series of webinars delivered by our expert consultants, available to all. Check back soon for the official announcement and list of topics and speakers.
  4. Individually, every Orbus employee is making sure to adhere to government advice, wherever they are based, and practice social distancing and good sanitation practices.  

We will be ready to restore our global travel capability to provide onsite services as soon as is practical, while taking every precaution to protect our staff and clients.  

Every action that your firm and you as an individual can take will help to delay and reduce the impact of COVID-19. From all of us at Orbus Software, we thank you for joining us in preventing the further spread of the virus and look forward to supporting your transformation initiatives through this unusual period.