Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster



Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.



the year we were founded

+19 years

experience in digital transformation


leading brands trust us in multiple sectors


users rely on our software




We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.


What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.


Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.


Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?


Strong EA heritage✔️
Microsoft 365 interoperability✔️
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.


Consultancy CSAT Score


Consultancy Knowledgeability


Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions


Support CSAT Score


Response Times within SLA


Tickets resolved ratio


Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform


We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.



Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?


Enterprise Architecture

Four Year Streak! - Orbus Named Customers’ Choice for Enterprise Architecture Tools


We’re excited to announce that Orbus Software has been named as the Gartner Peer Insights Customers’ Choice for Enterprise Architecture Tools 2020! This marks the fourth year in a row that Orbus have achieved this distinction, the only EA tool vendor with this record, and we couldn’t be happier that our passionate focus on putting the customer first continues to be reflected in the ongoing reviews submitted to Gartner. Orbus continue to have the most reviews to date of any EA Tool vendor with over 280 reviews, so thank you to all our customers for always letting us know how we’re doing, what exciting projects you’re working on, and suggesting how we can improve. Without your new initiatives and ideas, we would never be able to continue to innovate and develop iServer into the tool you deserve.

“Vendor and product are second to none, customer feedback is actioned and features come out in response.”

Enterprise Architecture & Technology Innovation in the Manufacturing Industry

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If you’ve not heard of Gartner Peer Insights (GPI) Customers’ Choice before, Gartner explains it as an award that “recognizes the vendors that are the most highly rated by their customers…This peer-rated distinction can be a useful complement to expert opinion, as it focuses on direct peer experiences of implementing and operating a solution.” The award has been running since 2017.

“iServer is easy to implement and maintain, backed up with great customer service”

Enterprise Architect in the Finance Industry

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And the great thing about GPI as a benchmark for innovative and customer-focused vendors is that the criteria refresh yearly, so you can be sure you’re hearing the latest feedback and reviews from our end users. In the past 12 months, our customers have taken the time to leave 77 reviews on Gartner Peer Insights – more than any other qualified vendor – and Orbus has an average rating of 4.6 out of 5 stars as of February 25, 2020.

“A great tool to enable your business to properly engage with its strategy”

Senior Account Executive in the Media Industry

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This remarkable repeat achievement and consistent result couldn’t have been possible without all the people behind the scenes working to make iServer a leader in enterprise architecture tools. And we don’t plan to stop! At Orbus, we’re moving forward into 2020 with a fresh new look and a determination to continue to exceed our customer’s expectations – so watch this space!

Whether you’re interested to read more reviews, you’ve got your own customer feedback, or are intrigued enough to want to see a demo – we’d love to hear from you!


Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.