Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Model.Image.AlternativeText

Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

Pages

iServer

iServer 2019 Launch Event, New York

new york city
 It seems only yesterday that we were announcing the release of iServer 2017 under the roof of the Houses of Parliament in London’s Westminster…

But here we are – iServer 2019! Since our last major release, we’ve been listening to customer feedback, working tirelessly to bring to you the new features and enhancements from our market leading tool. So it seemed only fitting to celebrate this exciting new step in the Orbus Software journey, by making a short hop across the pond and bringing our annual launch event to our customers in New York City!

It’s that time of year again! And how has it come around so quickly? It seems only yesterday that we were announcing the release of iServer 2017 under the roof of the Houses of Parliament in London’s Westminster…

But here we are – iServer 2019! Since our last major release, we’ve been listening to customer feedback, working tirelessly to bring to you the new features and enhancements from our market leading tool. So it seemed only fitting to celebrate this exciting new step in the Orbus Software journey, by making a short hop across the pond and bringing our annual launch event to our customers in New York City!

Over a jam packed two days, attended by over 100 iServer customers, end users and champions, we talked, we listened, we laughed at bad jokes, and of course took advantage of New York’s famous hospitality. It was by far the most ambitious and exciting event Orbus have ever held, and as we continue to grow and cement ourselves in the market, we know it was nothing more than what our customers deserve.

For the first time, the Big Day was preceded by an iServer Training Day in the heart of Manhattan. It was important for us to bring as much value as possible to our attendees over the course of the two days, and this extra day delivered! In the morning, we watched deep dives into hot topics like iServer Workflow and iServer Portal Scenarios from experienced Orbus consultants. And then after a much deserved lunchbreak, it was time to get hands on in the Breakout Sessions, covering everything from Visio Pro Tips to BPM best practices in iServer.

iserver trainin event

iServer 2019 Launch Event - Training Day

Our senior consultants were on hand to answer questions and guide the workshops, but the best part for us was watching iServer users from all across North America and around the globe, from such a variety of industries, projects and backgrounds, get the chance to engage with each other. As we always say, we wouldn’t be here without our customers helping to push to make Orbus and iServer better with every new iteration, and being able to hear lively discussions about how everyone is using our tool to solve such a wide range of problems is what these events are all about!

iserver training day

iServer 2019 Launch Event - Pre-Event

And then we had the Big Day… Welcome to the Lincoln Center of Performing Arts, renowned for world class opera, theater, dance and music… and now also where iServer 2019 was announced to our customers, and the world! It’s always so exciting, having spent so long developing and improving our tool between one release and the next, to finally get to show it off and see everyone’s reaction. From new Graphical Analysis to Portal Content Editing, iServer 2019 promises to be the best yet.

And it wasn’t just Orbus up there on the stage in the morning – it’s always brilliant to hear first-hand from our dedicated customers, and see how they’re using iServer. We heard from Bill Fellner, Lead Enterprise Architect at Humana, about how they are using iServer to mature their Enterprise Architecture Practice. And from KPMG International, we welcomed back Robert Hilger following his appearance at the iServer 2017 launch, this time discussing using enterprise data for dashboards. Margo Visitacion, Vice President and Principal Analyst EA from Forrester Research opened up the discussion even further, with her talk on connecting EA and strategic portfolio management to deliver value – a hot topic to get us into lunch!

iserver training day

iServer 2019 Launch Event - Bill Fellner from Humana

Finally, it’s not an Orbus Software Launch Event without our patented Roundtable Sessions, which everyone launched into with vigor for what proved to be a chatty and valuable afternoon. Screens out, our Head of Marketing on ‘speed-dating’ duty, and Orbus consultants jumping between tables – business as usual! Covering exciting new features including the Orbus Ecosystem, iServer’s SPM capability and Repository API, as well the upgrade process for iServer 2019 from our support team, everyone got involved.

iserver training day roundtable

iServer 2019 Launch Event - Roundtable Sessions

It was definitely a day (or two!) to remember. And after everyone had unwound and got cultural with a guided tour around the Lincoln Center, when the corks had popped on drinks, canapes swept out on trays, and the blinds raised to reveal the stunning vista of a Manhattan skyline at sunset to the tune of a Julliard jazz trio, it was smiles all round.

The release of iServer 2019 is a step we are so excited to take, side by side with our customers. We wouldn’t be where we are today without you, pushing us to make iServer the best it can be. Hearing from so many people as excited as we are only proves without a doubt that iServer will continue to go from strength to strength. Last year London, this year New York… bring on next year!

If you would like to learn more about iServer 2019, click here or book a demo to see it first hand.

iserver training day drinks reception

iServer 2019 Launch Event - Drinks Reception