Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Navigate Customer Event a Resounding Success, Highlights Community Engagement and Innovation

The Orbus Navigate customer event held in Sydney in August drew a dedicated crowd of enterprise architects and key customers. It provided a unique platform for sharing best practices, discussing challenges and opportunities, and offering valuable input into the company's strategic roadmap.

The day-long event was kicked off by Tim Mitchell, Chief Evangelist, and Jack Rudnai, APAC Managing Director, who highlighted the value of OrbusInfinity and where the company plans on taking it in the future.  

Agenda highlights

The event included several ‘Voice of the Customer’ sessions, featuring insights from customers on the value of OrbusInfinity and their journey with it, and a session on the recently launched OrbusNexus community platform. Attendees were further engaged in a workshop titled ‘Your Value Journey.’ Conducted by Awais Malik, Professional Services and Pre-Sales Manager APAC, and Sunny Liu, Customer Success Lead, the workshop attracted extremely high levels of engagement, particularly with conversations around adoption maturity.  

The day concluded with a community quiz and a closing summary that offered a glimpse into future events and community engagement. 

Customer feedback

The event received an overwhelmingly positive response. One enterprise architect said: “I know what I'm doing but I didn't know what I could be doing. My brain synapses were going off during the workshop discussion.” Another said: “It’s like Orbus took our IT strategy and wrote it out in slides. I’m over the moon.” 

And other attendees described the event as “very informative, interactive, and Orbusfantastic,” emphasizing the roadmap presentation as the “icing on the cake.” 

Beyond Sydney

The focus now shifts to the company's upcoming London event, scheduled for September 26, especially as customers have expressed enthusiasm for more events in other major cities. The Sydney event has set the stage for what promises to be a continuous series of impactful and insightful customer engagements. 

Whether it's the creation of new buzzwords like 'OrbusFantastic' or serious discussions about adopting OrbusInfinity to achieve more powerful technical solutions, the Orbus Navigate event succeeded in its primary mission: to create a strong and interactive community committed to mutual growth and success. 

Watch the video of our previous Orbus Navigate event in New York in May 2023.