Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software announces enhanced integration with ServiceNow

  • Integration reduces the chances of human error for customers leading to greater business impact

London, UK; June 21st 2022: Orbus Software, a leading provider of cloud solutions for digital transformation, has announced its enhanced integration with ServiceNow. As part of a new integration with its long-standing technology partner, Orbus Software customers will now be empowered with accurate decision-making, leading to accelerated productivity and the breakdown of silos. 

As the world’s leading cloud platform for IT operations and service management, ServiceNow helps organizations address the most pressing challenges facing every industry, in every region, and transform businesses for a new economy. 

In turn, Orbus Software has created a module with ServiceNow Configuration Management Database (CMBD). The integration allows customers to make data-driven, business-critical decisions that can transform a company’s infrastructure. This includes rationalizing applications, determining new technology investments, eliminating business processes, and moving applications to the cloud. Combined, teams can make a greater impact, with less effort.

ServiceNow CMDB stores up-to-date information about IT assets such as business applications, software models and hardware models, and ensures the quality of the information held in iServer365’s repository is always accurate. By automating the decision-making process with the integration model, the chances of human error can be eliminated and users can be certain that the data held in iServer365’s repository will lead to positive business outcomes. 

Rupert Colbourne, CTO at Orbus Software commented:

“Enterprise architects today are constantly battling with the challenge of retrieving information from other departments and enforcing policies to ensure that their enterprise architecture repository reflects reality. Our integration with ServiceNow will break down these silos, leading to greater productivity and overall better decision making.”

Marjorie Martinez, Head of Global Partnerships at Orbus Software, commented:

“As the need for digital transformation accelerates like never before, customers are increasingly looking for interconnected cloud platforms. As a technology partner of ServiceNow, our enhanced integration is just one of the many ways Orbus Software is taking steps to support customers. This further positions the iServer Suite as an essential choice for CIOs and their teams across the globe.”

Media contact:

Victoria Hourigan

[email protected] 

07584 769 496