Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster



Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.



the year we were founded

+19 years

experience in digital transformation


leading brands trust us in multiple sectors


users rely on our software




We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.


What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.


Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.


Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?


Strong EA heritage✔️
Microsoft 365 interoperability✔️
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.


Consultancy CSAT Score


Consultancy Knowledgeability


Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions


Support CSAT Score


Response Times within SLA


Tickets resolved ratio


Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform


We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.



Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?



Orbus Software Wins Gartner Peer Insights Customers' Choice for 5th Year

Gartner Peer Insights have released the GPI Customer Choice Awards for 2021 in Enterprise Architecture Tools, and Orbus Software are proud to announce that we have once again been named Customers' Choice, marking an unprecedented 5th year in a row. Orbus Software were also one of the only EA Tool providers to receive a Distinction in the awards.

It is perhaps no surprise that Orbus have achieved this feat, having consistently been the most reviewed tool on the platform, with a further 128 reviews counted for the 2021 award, 30 more than any other vendor. All those reviews have contributed to one of the highest overall ratings of 4.6, with a 91% willingness to recommend.

Reviews came in from a wide range of industries and company sizes, from Finance to Government and from $10B in Revenue to $50M. Orbus had a genuinely global response, drawing from North America, EMEA, and Asia Pacific in similar numbers.

But you don't need to take our word for it, as the reviews speak for themselves. Here's a collection of quotes from the Gartner Peer Insights platform:

"Fantastic product for EA management."

Implementation of iServer was a breeze and completed successfully. Requirements were well understood and our system analyst was walked through the entire install by the Orbus implementation consultant. The visual representation and interactivity of related objects is fantastic as it allows us to easily understand system environments and provides basic impact analysis at a glance. The impact analysis tool itself is very useful and is easy to use

"EA tool that best understood the user's perspective"

iServer has brought about a major change in terms of efficiently managing our enterprise architectural artifacts. It has brought in immense value by being intuitive and user-friendly helping our user community make the best use of the functions. And our experience with implementation phase of this tool has been very positive due to the excellent consulting and application support that iServer had in place

"Highly Customisable yet Intuitive EA Platform"

The reason for our wishing to implement iServer was twofold, firstly to maintain and track a detailed model of our product and secondly to allow us to implement a TOGAF based architecture function ... During this phase the support provided by Orbus was excellent. Their consultants and service delivery staff were always very helpful and prompt to respond to queries ... The iServer application itself is very good and allows a significant level of customisation ... Orbus, as a company, appear to have a clear vision of where they wish to take the product and this is both reassuring and beneficial in terms of the investment that we have made in it

Michael D'Onofrio, CEO of Orbus Software, said:

"At Orbus we love receiving customer feedback on our products and services and take great pride in being consistently recognised for the Customer Choice award by Gartner Peer Insights - 5 years running is unprecedented in our market! This excellent endorsement, from the people who matter most, further validates our market leading Enterprise Architecture platform as highly configurable, easy to implement and intuitive for users, and a key tool in enabling customers achieve success in their digital transformation journey."

The evidence is clear: the iServer suite is one of the best reviewed Enterprise Architecture Tools on the market, and was also named a Challenger for the Gartner Magic Quadrant for Enterprise Architecture Tools, 2020. Ready to learn more? Take a look at our latest customer success stories, such as Scottish Water's continuation with iServer. Or jump straight in and Book a Demo to see just why we've been named a Customers' Choice for 5 years running.

Gartner Peer Insights ‘Voice of the Customer’: Enterprise Architecture Tools, 12 May 2021 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.