Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software heads to the Middle East for our fourth Transform Day

Dubai Transform Day

Orbus Software's fourth Transform Day took place in Dubai in May, bringing together customers and partners to explore operational resilience, changing regulations, and the future of Enterprise Architecture. 

After three successful Transform Days over the last year, the Orbus Software team was excited to hold our latest event in the Middle East. Taking place in Dubai, the day was full of brilliant discussions and networking, followed by some well deserved post-event drinks. 

Our Transform Days aim to achieve two goals. Firstly, to speak with our customers to learn more about the challenges and experiences they are having on their digital transformation journeys. This feedback is crucial to our own development and informs critical business decisions that can support our clients. Secondly, we find value in dedicating a day to sharing our own knowledge and insights about Enterprise Architecture and cloud solutions. After all, these interactions are two-way conversations and all about knowledge sharing. 

These conversations took the form of roundtable discussions where attendees debated a wide range of different topics - from architecture governance, to iServer roadmaps, to the importance of standardization to manage change. And that was just the beginning.

Here we take a deeper dive into the event, discussing some of the key insights from the day.

Insights and innovation 

Companies want to be operationally resilient 

When it came to the topic of disruption, an interesting point was raised about the importance of a ‘what if’ scenario in the case of an unexpected event. For example, during the pandemic, it was stressed that our customers needed to understand properly how to shift to a remote workforce, and quickly. Customers needed to move to the cloud, at minimum risk.

While we learned a lot from COVID-19, what does this mean for the future? How can customers future-proof their architecture for inevitable disruption? As we have seen, disruption can be just around the corner, without us even knowing it. So countering in ‘what if’ scenarios are critical in order to be operationally resilient. 


Is EA too IT focused?

One of the points raised was that Enterprise Architecture is too IT focused. As a company, we need CIO dashboards, but also CEO outputs. This is because businesses need to be considered very seriously as they are driving transformation, making difficult decisions about digital transformation solutions. 

However, the duplication of IT solutions can happen instead and this is a major challenge. Why? Since decisions can take place in silos, even with strong governance to avoid it, teams are coming back with different solutions. These have different reporting and workflows, all this specific to them. A more holistic approach needs to be taken in the future.

Will AI be a popular trend in the future?

The use of artificial intelligence AI is quickly becoming ever recognized within the innovation side of Enterprise Architecture. AI can be used as a tool to identify unusual behavior or architecture practice, or it can be used to provide a better way to identify duplicates in capabilities and suggest actions.

The discussion at our Transform Day raised the point that it would be beneficial to leverage the data from our customers in order to assess the use of automation in the industry and whether it’s a popular trend we’re seeing. In turn, we’ll be looking to see how AI and machine learning can be used to better serve our customers. 


The challenge of governance 

Another challenge that was raised was concerned with how to establish governance that is efficient and easy to use enough to process change quickly. Architects daily have to deal with situations where design is properly done through modeling. However, by the time the design is approved, the solution is already up and running. In turn, there is a disconnect between processes and governing bodies.

This can potentially (once again) create duplications and conflicts internally. While application rationalization is required to solve this, its implementation is actually not likely because the perceived value is none. 

So, when it comes to governance, this is not just about how it needs to be incorporated into a new application in the repository, but also what is needed outside of this. For example, it is important to have templates and reporting associated with it. There needs to be a specific mention of the standard security model you want to have, and to also guide users through this standard. Finally, we need to assess how that application is going to behave, what is the data classification, and the impact of this.