Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Model.Image.AlternativeText

Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Enterprise Architecture

Orbus Software Announces Enhanced Integration with ServiceNow Platform

14th June 2021; London, UK: Orbus Software, a global software vendor and recognized leading provider of Enterprise Architecture software for digital transformation, today announces its enhanced integration with ServiceNow, the world’s leading cloud platform for IT Operations and Service Management.

This enhancement provides Orbus Software’s customers with the ability to import any IT component from ServiceNow into the iServer Suite, and the bi-directional option means that application records with business metadata can be exported effortlessly to ServiceNow. Ultimately, this gives customers unparalleled visibility across both their business and IT landscapes,  making it easier for Enterprise Architects to align business and technology strategies, reducing overall business and operational risk.

The enhanced integration will also bring benefits to the C-suite right through to IT Operations teams. For IT operations, the ServiceNow integration offers increased business context concerning IT services, allowing for the development of better informed technology roadmaps. For executives, this includes better control over investments and cost savings across their IT portfolios.

Existing Orbus Software customers benefiting from the ServiceNow integration include: RSA Insurance, Scotia Bank, Nomura, Anglogold Ashanti, Genomic Health and University of Newcastle, Australia.

Michael D’Onofrio, CEO at Orbus Software: “Our customers are increasingly looking for interconnected cloud platforms that sit at the heart of their digital transformation initiatives, and enhancing our bi-directional ServiceNow integration further strengthens our position as the leading global provider of Enterprise Architecture solutions.  This comprehensive integration with ServiceNow is just one of many turnkey integrations we offer across a range of best-in-breed cloud solutions that together make the iServer Suite the Enterprise Architecture solution of choice for CIOs and their teams.”

About Orbus Software

Headquartered in London and founded in 2004, Orbus Software is a global software vendor and a recognised leading provider of software and services for digital transformation. Its solutions drive alignment between strategy and execution, leveraging familiar Microsoft tools to ensure rapid adoption and best-in-breed functionality. 

Orbus Software’s market leading iServer Suite provides customers with a strategic decision-making platform that address key transformational disciplines, including Enterprise Architecture (EA), Strategic Portfolio Management (SPM), Business Process Analysis (BPA) and Governance, Risk and Compliance (GRC).

Orbus Software’s customers are predominantly large, blue chip and government organisations located across the Americas, EMEA, Australasia and the APAC region, spanning all industry verticals. The company is customer-centric to its core, and wholly focused on delivering technological innovation that further accelerates customer success. Customers include AstraZeneca, IKEA, Motonovo, Kelloggs, Dell, Mastercard, New York Power, Mayo Clinic, Rio Tinto, Brisbane Airport, CIB Bank, Schroders and Saab.

 

https://orbussoftware.com/