Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software named Gartner Peer Insights Customers' Choice

For a truly record-breaking sixth year, Orbus Software has been named Gartner Peer Insights Customers' Choice. As customers look to become more operationally resilient, this endorsement reflects the success of our tool and position as a leading provider of SaaS enterprise transformation solutions. 

Orbus Software saw an additional 88 reviews counted for the 2022 award. Amongst this, the company saw increased ratings in three out of four categories: Product Capabilities, Sales Experience and Development Experience, from 4.6 to 4.7. Meanwhile, Orbus Software maintained the second highest score of 4.7 for Support Excellence, alongside the second highest number of 5 and 4 star reviews for the overall rating 85.

These reviews have contributed to one of the highest overall ratings of 4.6, with a 92% willingness to recommend. 
Reviews came in from a wide range of industries and company sizes, including Manufacturing, Services to Finance, and from revenues up to over $10B. The response was global, including reviews from North America, EMEA, and Asia Pacific in similar numbers.

If you don’t want to take our word for it, here's a collection of testimonials from the Gartner Peer Insights platform:

"The iServer corporate architectural modeling technology makes strategy formulation and monitoring of very complicated company transformation operations much smoother. iServer provides a variety of data modeling techniques that are packaged with the system's exceptional performance and reliability, allowing us to quickly develop a blueprint of the current business infrastructure and evaluate the implications of alteration before it happens. Strategic organizational transformations necessitate cooperation, both inside IT and throughout the firm, and iServer is the unique platform that provides centralized collaborative capabilities and a comprehensive spectrum of modeling approaches to help us make each transition a success.iServer is indeed a cutting-edge cloud system for digital preparation for the future which enables us to generate productive projects and facilitate digital change inside our organization, and also make rapid, more informed choices regarding our EA modeling. And what I appreciate best is that it uses deep learning and also no approaches to make computations easier for us."

“iServer365 has transformed the way we engage with the business. We've recently migrated from iServer to iServer365 and the overall experience has been super positive. The new tool integrates much better with other technologies we use in the organisation and provides more ways to engage with the business, which is one of our main focuses going forward. The whole migration period was well managed and the consultants from Orbus were extremely professional and knowledgeable. We see huge value that iServer365 will bring to our EA practice and we're looking forward to seeing how the product will develop further."

Michael D'Onofrio, CEO of Orbus Software, commented: 

“At Orbus we put our customers at the heart of what we do. Receiving such a positive response to our products and services is a fantastic endorsement, and further demonstrates the hard work and passion we put into the business. We want to thank Gartner for this recognition, six years in a row is truly record-breaking. The award not only reflects how our tool is paving the way for the industry, ensuring our customers are operationally resilient, but also that their digital transformation journeys are seamless experiences.”