Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software Surge Into 2022

It’s been a blistering start to the year for Orbus Software! There’s no ‘settling into a new normal’ over here, as we continue to exceed our targets, expand our borders and explore new ideas. Perhaps the biggest news for us came from our new hires, with 4 key positions filled in January. First, Paul Smith and Alex Day joined as Chief Financial Officer and Senior Vice President Sales, North America respectively, followed by Matt Durazzani as Head of Commercial Operations and Marjorie Martinez as Global Head of Partnerships. It’s been great to welcome the four to the team and we look forward to many more new team members joining throughout the year. 

That wasn’t the only major announcement for Orbus, however, with the company proud to announce that in 2022 we will be going carbon negative with the objective to achieve net-zero of all our emissions since founding by the end of 2025. 

Our series of Orbus Lives and Orbinars continues apace, with the first Orbus Live of the year coming on the 24th of February, as Orbus security expert Aaron McManus-Wood talks cyber defenses in "The Most Dangerous Trade: Making the Right Choice in CyberSecurity", followed by an Orbinar from experienced risk and resiliency leader Sanjiv Nathani, presenting “Designing Business as Unusual” on 9th of February at 4pm GMT. 

Our first customer success story of the year takes the form of a video interview with Three UK’s Head of Domain Architecture, which highlighted the difference that iServer made to their drive for “better connectivity everyday”.  On the blog, we opened the year with a look at Business-centric Enterprise Architecture, before delving into current events with our blogs on December’s AWS failure and responding to the COVID-19 Omicron variant. The last eBook in the CIO challenges series, Disconnected Silos of Enterprise Data, was launched, along with a poster summarizing the entire series, The 8 Biggest Challenges That CIOs Face

Looking forward, we will be launching a program focused on building resiliency in the Banking, Financial Services and Insurance (BFSI) space alongside expanding our Microsoft and ServiceNow global partnerships.  We are also looking forward to celebrating the customer success stories from several banking clients across the world including SR Bank of Norway, Banco Montepio of Portugal and CIM Bank of Malaysia, with many more success stories to come during Q1 2022 so stay tuned!