Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster



Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.



the year we were founded

+19 years

experience in digital transformation


leading brands trust us in multiple sectors


users rely on our software




We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.


What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.


Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.


Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?


Strong EA heritage✔️
Microsoft 365 interoperability✔️
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.


Consultancy CSAT Score


Consultancy Knowledgeability


Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions


Support CSAT Score


Response Times within SLA


Tickets resolved ratio


Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform


We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.



Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?


New York

Orbus Software’s Transform Day Makes a Splash in NYC

Orbus Software had its first Transform Day in London last December, and it was an amazing success (we’re modest here at Orbus). So, as you can imagine we couldn’t wait to host our next one, which took place in New York City on 24th February. And, with a day full of intense discussion and networking, followed by a few post-event drinks…we can safely say that it didn’t disappoint!  

Our Transform Days are about two things. Firstly, sharing our own insights into enterprise architecture (EA) and the challenges of digital transformation. Secondly, and more importantly, providing a space to talk with our customers and learn more about their digital transformation journeys. Ultimately, this customer feedback helps inform our development decisions. So it was great to catch up with our North American customers and hear first-hand accounts of their experiences over the past year.

These conversations took the form of roundtable discussions where attendees debated a wide range of different topics – often leaving Orbus leaders unable to get a word in…but don’t worry, that’s the way we like it! This time around, conversations focused on the position of EA within organizations and the ability to influence long-term strategic goals. In addition to wider discussions around the topics of Governance and Data Management.

We’ve taken a deep dive into the event below, discussing the main topics and key insights from the day.

EA Still Needs to Find the Right Place 

EA is here to stay – but it still needs to find the right place. Of the challenges discussed amongst attendees, the issue of how to position the EA practice effectively within an organization and ensure that data is relevant and up to date, was ever-present.  

We found that few currently see themselves as being in a position to influence strategy or even decision-making. Customers acknowledged the trend but don’t yet view themselves as having that seat at the table. So why is this? Issues with EA maturity for one. Many attendees were under the belief that their EA practices are not yet fully mature enough to achieve this.  

There were also some contrasting viewpoints, with one customer (who has a more established EA practice) pushing back against the status quo, arguing that EA should not be directly involved in decision making – stating that they’ve positioned themselves as advisors, not leaders. Albeit raising eyebrows, these are the kinds of conversations that make Transform Days great. Opening dialogue and sparking debate between Orbus and our customers, discussing the things that matter and helping us all stay ahead of the game.  

Governance is Increasingly Relevant 

What are you trying to do and what value do you provide? This was the underlying question that cropped up amongst some of our more mature customers – who discussed the importance of determining the value of the EA practice.  

So how is this achieved? Well to put it bluntly, keep it simple. This might sound rudimentary but choosing one objective and making it black and white for all was the overwhelming response from customers. Following on from this, customers also put together a semi-automated governance process to help accelerate it and process more demands.  

For most, governance meant an Architecture Review Board (ARB) - running regularly with business and technology representatives involved in decisions for change.  

With that in mind, here’s a few suggestions on how to support effective governance (courtesy of our customers of course):  

  1. Easily give context and impact analysis of a change across the organization

  2. Help EAs define clear controls and rules new designs must comply with

  3. Think of Design/ EA as a self-service: give solution teams the ability to create new designs with clear rules and automatic steps when possible

Architects Call for Aid 

Learning and sharing ideas at a roundtable event, who’d have thought? Jokes aside, one aspect that received unanimous approval from attendees was the desire to learn and share with other architects.  

Everyone was keen to share their issues and help out their fellow architects – generally trying to advance the cause of EA, no matter the organization. More than anything else, this illustrates why Transform Days are so important and why we’ll have more events coming up in other regions over the next 12 months. 

For all the subtleties and intricacies of digital transformation, there is a core community that wants to help organizations thrive and deliver better digital experiences for everyone. And that’s what we’re all about here at Orbus Software.