Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

01. Combines Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

02. Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

OrbusInfinity screen illustration showing global applications capability
Orbus Infinity Framework Templates

03. Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the last 5 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Enterprise Architecture

Orbus, The Open Group, and a Blue Boar

Yesterday Orbus Software took to the Open Group Conference in Westminster London, introducing customers to the latest major release of their flagship platform, iServer 2015.  Armed with brochures, flyers and some spy-esque USB pens, the Orbus team were ready to show why iServer 2015 deserves some attention.

The afternoon event began with a speech from Tim Mitchell, Head of Marketing, who introduced the Orbus Vision. Tim took us on a journey from the genesis of iServer in 2004, to the present launch of iServer 2015, and provided a glimpse of what the future may look like for Orbus and iServer in 2020.

After a brief look at the Orbus Vision’s past, present, and future, we were onto the main event – the demonstration of iServer 2015 by Orbus consultants Russel Jones and Jonas Hulstaert. Jones and Jonas took turns, neatly weaving us through the enhanced usability features and new tool capabilities of iServer. Their demonstration highlighted how the changes to the iServer modeling environment were based not only on the expert knowledge of software designers, but also on the popular requests of customers – those engaging with the tool on a daily basis.

Having seen the enhanced and reformed iServer modeling environment, Orbus’ Manager of Technical Development Rupert Colbourne introduced us to a brand new module – the Live Documents Module, enabling users to import information from the iServer repository into Microsoft Word at the click of a button – producing “live” up to date documents in a flash.

A coffee and shortbread biscuit later and we were invited to the Break-out Sessions. Somewhere between musical chairs and IT Software speed-dating, different members of the Orbus team – spanning consultancy, customer support and account management – moved between tables giving digital presentations of their role in the launch of iServer 2015 and the support offered to customers interested in upgrading, as well as answering general questions. Much was to be learnt, shown if anything by the buzz of noise around the Robert Perks room.

Having spent the afternoon in the warmth of the conference room we were to brave the cold, albeit for two minutes to our final destination of the day – the Blue Boar Bar in Westminster. An abundance of networking, questioning and very soon laughing, joking and canapés followed, as Orbus team members and customers rounded up a very successful day.

Looking back over Wednesday’s event, there is no doubt that the day was a huge success. With the Orbus team learning evermore by engaging with their customers face-to-face we are sure there will be many events of this kind to come!

 

If you want to find out more about the brand new iServer Business and IT Transformation Suite launched at the Open Group Conference this October then book a demo at the Orbus Software >>