Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

Model.Image.AlternativeText
Model.Image.AlternativeText

Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

Pages

iServer365

Total Economic Impact™ study reveals the value of iServer365

Forrester Total Economic Impact report reveals the value of iServer365

The results are in! Orbus Software delivers 394% Return-on-Investment 

We recently commissioned Forrester® Consulting to conduct a Total Economic Impact™ (TEI) study of iServer365. The report examined the overall benefits and potential return on investment (ROI) enterprises may realize by implementing the solution. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five representatives with experience using iServer365. We were absolutely thrilled to see the results.

 

 

 

The study found that organizations using our solution reduced the time of resiliency analysis work needed to meet regulatory requirements by 50%, while also seeing a staggering 95% reduction in strategic decision analysis!

Plus, the potential total ROI calculated in the study was 394%, with a net present value (NPV) of $2.07M and payback in just 10 months

The numbers don’t stop there. It also revealed that our solution provides better visibility, while reducing the preparation and maintenance time needed to manage and streamline their portfolio, with 20% of applications sunsetted. Interviewees also reduced the onboarding times of new starters by 70%, and saved 80% of the time in creating architecture assets

It’s clear that we’re making our customers’ lives a whole lot easier. In fact, those interviewed noted how their organizations were doing a lot of manual work with disparate tools before implementing iServer365. This approach led to a lot of unnecessary effort, poor data quality and a lack of timely insights. 

There were also unquantified benefits of iServer365 identified:

  • It enables IT and businesses to have more meaningful conversations 

  • It increased overall EA employee experience

  • It ensures businesses are compliant with changing governmental regulations for resiliency and sustainability, meaning they can avoid penalty fees


Commenting on the news, Rupert Colbourne, Chief Technology Officer, said: “Our customers choose iServer365 to make key strategic decisions and more controlled investments when architecting their digital future. The Total Economic ImpactTM study highlights how we offer a best-in-class solution that ensures our customers are robust and enjoy true operational resilience. As we enter a looming recession, we offer reliable software that can create value and cost-savings at every stage of the digital transformation journey.” 

But don’t just take our word for it. Read some more of the interviewees' thoughts…

“We are now able to better support our ongoing transformation program and efforts”. Architecture manager, Financial services

“We found that it [iServer365] was more useful in terms of impact analysis and planning for our modernization journey then what we had expected it to be.” Manager, Enterprise architecture, Financial services

“Orbus are just an absolute pleasure to work with. They have just been incredibly patient, flexible and helpful.” Architecture manager, Financial services

“It [iServer365] allows us to have a solid basis upon which we can make decisions on, and reflect them through an up to date, living roadmap.” Architecture manager, Financial services

“It used to take 4-6 weeks to get an architect up to speed. Now we have a playbook and video training to speed up the process to 10 days” Head of enterprise and solution architecture, Financial services

To read the full study, click here.