What the Future Holds: Gartner's Top 10 Strategic Tech Trends for 2024

Graphic illustration of people looking at trends, graphs and data

Gartner unveiled its list of the top 10 strategic technology trends for 2024 during the Gartner IT Symposium/Xpo 2023. Experts at the event explored a range of trends, emphasizing the importance of technology investments in sustaining success amid uncertainty. 

Here's a condensed summary of Gartner's top tech trends for 2024: 

1. Democratized Generative AI: Generative AI is becoming more accessible, thanks to pretrained models, cloud computing, and open source. By 2026, Gartner predicts that over 80% of enterprises will have used GenAI APIs, models and/or applications in production environments, up from less than 5% early 2023.

2. AI Trust, Risk, and Security Management: The democratization of AI necessitates robust AI Trust, Risk, and Security Management (TRiSM). Gartner predicts that by 2026, enterprises that apply AI TRiSM controls will increase the accuracy of their decision-making by eliminating up to 80% of faulty and illegitimate information. 

3. AI-Augmented Development: AI is assisting software engineers in designing, coding, and testing applications.

4. Intelligent Applications: These applications include intelligence as a capability, meaning they can respond appropriately and autonomously. They can be used in many ways to augment and automate work, and deliver experiences that adapt to the user. And there is a clear demand for this intelligence. 

5. Augmented-Connected Workforce: This strategy optimizes the value derived from human workers. It uses intelligent applications and workforce analytics to provide context and guidance to support the workforce’s experience, well-being, and ability to develop its own skills. 

According to Gartner, through 2027, 25% of CIOs will use augmented-connected workforce initiatives to reduce time to competency by 50% for key roles. 

6. Continuous Threat Exposure Management (CTEM): This approach allows organizations to evaluate and manage threats continually. Gartner predicts that, by 2026, organizations prioritizing their security investments based on a CTEM program will reduce the number of breaches by approximately 66%. 

7. Machine Customers: Nonhuman economic actors, known as 'custobots,' can autonomously negotiate and purchase goods and services in exchange for payment. And they are on the rise. 

"This growth trend will be the source of trillions of dollars in revenues by 2030 and eventually become more significant than the arrival of digital commerce,” said Gartner. 

8. Sustainable Technology: Digital solutions can and should be used to support environmental, social and governance (ESG) outcomes. However, as these solutions use considerable resources, Gartner highlights the importance of considering the efficient and circular use of IT. 

Gartner predicts that by 2027, 25% of CIOs will see their personal compensation linked to their sustainable technology impact.

9. Platform Engineering: Building and operating self-service internal development platforms is designed to optimize productivity, user experience, and delivering business value. 

10. Industry Cloud Platforms: The adoption of industry cloud platforms is growing. They address industry-relevant business outcomes by combining underlying SaaS, PaaS and IaaS services into a whole product offering. 

“Technology disruptions and socioeconomic uncertainties require willingness to act boldly and strategically enhance resilience over ad hoc responses,” said Bart Willemsen, VP Analyst at Gartner. “IT leaders are in a unique position to strategically lay down a roadmap where technology investments help their business's sustenance of success amidst these uncertainties and pressures.” 

Gartner's top tech trends for 2024 reflect the evolving landscape of technology. Orbus Software’s commitment to innovation and excellence aligns with trends to empower organizations on their transformative journeys. 

Over the coming months, OrbusInfinity will be able to further support enterprise transformation strategies through the power of AI. The platform will accelerate decision-making, provide greater data visibility across organizations, and better align business and IT strategies.

We are also in the process of developing an ESG solution as part of OrbusInfinity, with the goal of helping organizations make sustainability a key driver of business decision-making.