Energy and Utilities

Build a digital infrastructure with the operational
visibility to deliver sustainable growth
scottish highlands

Manage Disruption in a Continually Changing Business Environment

Energy and utility companies need to become more agile to remain competitive
  • Gain insights into how changing regulatory expectations impact operations
  • Identify synergies and costs-savings associated with merger and acquisition activity
  • Enable the implementation of intelligent networks to improve the efficiency and reliability of energy distribution
Capability GeographicsCapability CountLocation Count8012Key:LivePhasing OutRetiredInnovationDifferentiationUtilityVery GoodGoodFairAverage

Trusted Provider

Explore our Expertise in Energy and Utilities


Enterprise Customers


Years of Experience

4.7 / 5

Gartner Peer Insights Reviews

Scottish Water re-selects iServer as their Enterprise Architecture tool


Enterprise Customers


Years of Experience

4.7 / 5

Gartner Peer Insights Rating

New York Power Authority Achieves Cross-Domain Success with iServer

Vattenfall Accelerates Digital Transformation with iServer

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Success Stories

Our Customers Say

"iServer 365 has helped us achieve our objectives and surpass them well within our ROI window. One of the main drivers behind this success has been the Solutions HUB provided with 365 which has accelerated meeting our objectives"

Scheduler, Energy and Utilities

"iServer is now at the very heart of our policy, process and work instruction based implementation of our working practices"

Change Manager, Energy

"iServer provides the broadest range of functionality that covers most if not all of our requirements for what we’re trying to achieve and where we want to take EA in the future."

Anna Eglite, Enterprise Architect Scottish Water

Internal Lifestyle Phase

Address Legacy Technologies and Technology Debt

Maximize business growth opportunities by addressing legacy technologies and accumulated technical debt
  • Adopt a data-driven approach to decision making by eliminating information silos held in legacy systems to create a single source of truth
  • Identify and eliminate duplicated and redundant applications to reduce technical debt, support and maintenance costs
  • Gain insights into and mitigate against risks introduced by end-of-support applications

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Building Technology to Support Future Business Requirements

Plan future technology implementations to be ready to support upcoming business requirements
  • Manage digital transformation projects to improve customer experience, develop new business models and streamline existing operational processes
  • Make smarter, faster decisions to capitalize on any gains from digital transformation initiatives
  • Use business and technology roadmaps and business capability mapping to eliminate guesswork when pursuing innovations

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customer journey map

Improve Customer
and Employee Experience

Maximize the use of new technologies, application upgrades and process optimizations to improve customer experience
  • Use customer journey visualizations to identify where the introduction of new technologies such as smart meters could help serve customers better
  • Use technology roadmaps to eliminate monolithic applications that hold back data-driven customer services such as pricing, forecasting and settlement
  • Business process management optimizes and monitors existing processes to realize significant employee productivity gains

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See our
use cases

Enterprise Architecture

Move Enterprise Architecture beyond IT planning and rationalization to drive digital transformation

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Data Analysis
Application Portfolio Management

Manage and optimize the applications that are delivering your business strategy

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Business Capability Management

Manage business capabilities and Identify areas for improvement

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Process Mapping
Business and IT Roadmapping

Manage business and technology roadmaps to communicate and influence change

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Governance,Risk and Compliance

Manage IT governance and risk while ensuring business and regulatory compliance

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Business Process Analysis

Cloud software to centralize, standardize and enhance your process modeling activities

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Strategic Portfolio Management

Provide actionable insights across your enterprise portfolios to drive strategy execution

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Cyber Security and Risk Management

Manage cyber security risks associated with technical debt and cloud applications

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Gartner Recognition for Top Customer-Rated Companies

Gartner Peer Insights Customers’ Choice distinctions recognize vendors and products that are highly rated by their customers.

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