Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 19 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors, and 60,000 end users across 48 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in  product and service excellence.

 

2004

the year we were founded

+19 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

+60,000

users rely on our software

48

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software Exceeds Targets in Q1

Orbus Software, a leading cloud solutions provider for accelerated decision-making, has reported a successful Q1 for 2023 in a number of business areas.  

Orbus onboarded several new customers to OrbusInfinity in Q1, including John Cockerill, which will use the SaaS solution to rationalize its application portfolio and improve data governance, security and risk management. A leading global telecommunications operator and an international air traffic management organization are utilizing the platform to leverage enterprise architecture as a discipline and transform business operations and decision-making.  

The company is also expanding its customer migration program, with key wins moving Swiss bank Zürcher Kantonalbank, asset management firm Ardian, and US and Australian government departments from on-premise iServer solutions to its SaaS platform, OrbusInfinity. 

In March 2023, Orbus announced the planned opening of a new office hub in Katowice, Poland. The expansion to Poland will enable Orbus to better serve its fast-growing customer base in the European Union. The new location opened in May and is focused on expanding Orbus’s software development resources, along with spearheading growth in the European region.  

CEO Gareth Burton stated, “We are very proud of the successes we’ve seen in Q1, having exceeded many of the targets we set ourselves. This growth is a testament to our dedicated teams and also the leading SaaS product we have created. Our continued growth is a clear reflection that enterprise architecture and decision intelligence are key to any organization or government entity managing the complexity of business and technology transformation today. We hope to build on these achievements in the rest of the year and are thrilled to open our new office in Katowice. This investment in our European presence will allow us to better serve our customers in the region and deliver on our commitment to providing world-class software solutions.”  

Orbus is committed to its evolution and growth as a leader in enterprise architecture technology. As part of this journey, the company has implemented several initiatives, including building on its existing partnership with ServiceNow. In addition to a powerful technology partnership, Orbus is using the market-leading workflow platform to expand and enrich its case management, community and knowledge base, as well as improving employee and customer experiences.  

In Q1, Orbus established its ESG policy across its locations in Australia, Europe, North America and UK. As part of this ESG initiative, Orbus has committed to support humanitarian aid organization Médecins Sans Frontières (Doctors Without Borders) through employee fundraising, company matching, and customer reviews on G2. Orbus has also partnered with reforestation charity One Tree Planted, to enable customers, partners, and employees to help the environment by planting trees.  

Thorsten Fuchs, Chief Marketing Officer at Orbus, said, “We are committed to supporting charities that align with our ESG values, and we believe that these partnerships enable us to make a positive impact on the environment and the communities in which we operate. Working together, we aim to create a sustainable future and foster a more equitable and inclusive society for all.”