Why choose Orbus

We exist to empower enterprises to successfully manage complex change.

Our vision is to help enterprises to close the void between strategy and execution. Smarter. Faster

OrbusInfinity

YOU’RE IN SAFE HANDS

Where we came from and where we are going

Founded in 2004, we have over 20 years’ experience in enabling customers to architect their digital transformations. Today we are proud to serve more than 600 organizations in multiple industry sectors across 50 countries. We are the leading enterprise architecture solution for government and public agencies globally, and excel in regulated industries. We are especially proud of being recognized by Gartner and Forrester for customer-focus in product and service excellence.

 

2004

the year we were founded

+20 years

experience in digital transformation

+600

leading brands trust us in multiple sectors

50

countries

 

We believe the future of our customers is in safe hands. We have developed a great platform, supported by our customers - and our aim is to ensure they are at the center of what we do. And, we recognise this can only be delivered by a dedicated, smart and committed bunch of people (Orbies!). We have that focus, and will always continue to support our people-first culture.

Strengths

What sets us apart

Orbus Infinity Microsoft Integration

Combine Microsoft specialism with turnkey solutions

OrbusInfinity natively integrates Microsoft Teams, SharePoint, Power BI and Power Automate features. Orbus has also created a portfolio of more than 70 templated self-service (or guided) solutions that are use-case-based — from business strategy to IT operations — to reduce time to value.

 

Discover OrbusInfinity

Variable product, pricing and marketing approach

Orbus has different sales and delivery strategies to address client-specific situations. These strategies include regional licensing models combined with client maturity-based solutions, differentiated for technology- or business-focused organizations.

 

Learn about our pricing

enterprise transformation platform
Orbus Infinity Framework Templates

Extensive industry standards and framework templates reduce learning curve and adoption

OrbusInfinity includes industry standards-based diagram and model templates for a wide variety of needs, including government, finance, insurance, healthcare, telecom, as well as generic BIZBOK industry models. In combination with a variety of role-based modeling capabilities, it reduces time to adopt and benefit from the product.

Comparison table

How are we different?

 

FeatureOrbusInfinityCOMPETITOR ACOMPETITOR BCOMPETITOR LCOMPETITOR M
Strong EA heritage✔️
✔️
✔️
Microsoft 365 interoperability✔️
limitedlimitedlimited
Cloud and hosted versions✔️✔️✔️cloud mainly✔️
Global and local✔️✔️✔️✔️✔️
Forrester Wave, Gartner Magic Quadrant and Voice of the Customer Leader✔️   ✔️

customer satisfaction

Our mission is to exceed customer expectations

Consultancy Services

Orbus consultants are unmatched in their expertise and professionalism, providing 360 degree services across all industries. This is evidenced by industry leading Customer Satisfaction scores from over 500 organizations globally.

4.8

Consultancy CSAT Score

4.8

Consultancy Knowledgeability

4.8

Consultancy Effectiveness

Orbus Infinity Consultancy Services
Orbus Infinity Technical Support

Technical Support

Orbus' goal is and always has been to provide the best technical support to any customer, anywhere in the world and our customers respond with excellent satisfaction ratings across all global regions

4.8

Support CSAT Score

100%

Response Times within SLA

100%

Tickets resolved ratio

OUR CUSTOMERS HAVE SPOKEN

Gartner Customer Choice Winners for the past 7 years

Orbus is way ahead of the competition on the Gartner Peer Insights platform

OUR TEAM

We are known as Orbies

A diverse mix of outstanding talent, creating and delivering maximum value to our customers.

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Careers

Create the career you love with the team at Orbus

We understand the human connection between people and technology. Why not join us?

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Orbus Software Records 123% SaaS Business Growth in 2022

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Orbus Software, a leading cloud solutions provider for accelerated decision-making, has announced it has exceeded its annual recurring revenue (ARR) targets for 2022, and the company's SaaS solution, iServer365, saw an impressive 123% growth in ARR, with nearly 40% coming from North America. This staggering growth is a testament to the global demand for decision intelligence platforms and Orbus' ability to help customers optimize their complex digital environments. 

To further support their successful global expansion, the company appointed a new CEO, Gareth Burton, who joined Orbus in September 2022. He brings extensive experience from international technology companies and SaaS businesses, previously holding the position of CEO at ThinkProject, alongside senior roles at Motorola and BT.  

Burton stated, "2022 was a pivotal year for Orbus Software, as the macroeconomic headwinds highlighted the need for enterprises and government agencies to increase visibility of key elements of their businesses in order to execute strategic decisions and transform with increasing confidence. Our SaaS solution provides customers with an unprecedented level of transparency and control, being the bridge connecting business and technology." 

Orbus' success in 2022 is further validated by the recognition received from leading industry analysts. The company was one of only four vendors named as a Leader in both the 2022 Gartner® Magic Quadrant for Enterprise Architecture Tools and the Forrester Wave™: Enterprise Architecture Management Suites in Q1 2023. These reports show an increasing number of customers turning to iServer365 for its powerful analysis features, suite of integrations, and seamless integration with MS365, including on-premises customers who have migrated to the cloud this year such as Caterpillar Financial Services Corp, Three UK, and Point32 Health. 

Rupert Colbourne, CTO of Orbus Software, added, "The recognition of our SaaS platform validates our product strategy and serves as a clear mandate to continue accelerating the development of our innovative decision intelligence platform, which builds on our 20 years of experience in enterprise architecture tools." 

In addition to receiving industry recognition, Orbus accomplished several other major milestones in 2022. It achieved a net customer retention rate of 111% and saw strong performances in the financial services, government, and manufacturing sectors. The company saw 80% year on year SaaS customer growth, including new customers such as US Department of Commerce, Reserve Bank of Australia, Fujitsu, BNP Paribas, Cognizant and Novelis.  

Orbus also launched its global partner program in 2022 to drive growth and expand into new markets. Over 20 companies, including BT’s DivisionX, Deloitte, PwC, and KPMG are now certified partners. The company also formed solution relationships with Capgemini, Accenture, Deloitte, as well as technology alliances with Microsoft, ServiceNow, and Lucid Software. 

In terms of iServer365 innovation, Orbus added industry-specific assets such as compliance frameworks, architecture reference models, and frameworks in 2022. The company's SaaS product revenue contribution also surpassed that of its on-premises software product. 

The exceptional growth of Orbus Software in 2022 is a demonstration of the worldwide need for decision intelligence platforms, the effectiveness of the company in assisting clients to enhance their intricate digital surroundings, and its remarkable industry accolades. 


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