What is ServiceNow Connect?

ServiceNow connect is an integration module that syncs data and schedules automatic updates between iServer and the Now platform. It includes support for customized metamodels within both ServiceNow and iServer, as well as multiple import profiles.

Find out more about ServiceNow Connect

 

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Features of ServiceNow Connect

Import Scheduling

Import Scheduling

You can schedule regular updates and sync data imports to run automatically, at a time that suits you.

Leverages both iServer and ServiceNow APIs

Leverages both iServer and ServiceNow APIs

iServer’s API enables users to take advantage of operational, IT-centric data available from ServiceNow. Metrics and analytics in iServer are augmented with ServiceNow data and are presented via user friendly dashboards.

Flexible custom data mapping

Flexible custom data mapping

Language mappings ensure you visualize and leverage ServiceNow data in your enterprise architecture models, standards and application portfolios assessments.

Multiple import profiles

Multiple import profiles

Multiple profiles make it possible to simultaneously import different data on different schedules.

Benefits

Benefits

  • Keeps ServiceNow data automatically synced with iServer
  • Provides enriched analysis, including live operational data from ServiceNow
  • Ensures data-based decision support for strategic planning and architecture
Business Outcomes

Business Outcomes

  • Save time synchronizing planning and operations data with your business transformation repository
  • Bulk import operational data from ServiceNow
  • Relate imported ServiceNow data to new and existing iServer architecture components to understand the impact of change
Who uses it?

Who uses it?

  • Enterprise and Application Architects
  • IT Operations Managers
  • System Administrators
  • IT Strategy Managers
Download the Flyer

Download the Flyer

To find out more about the ServiceNow Connect module we have compiled a detailed list of features and benefits for you in this handy flyer. You can download it by clicking the link below.

Customer Feedback

What our Customers are saying

All our goals are reachable with iServer, but the platform dependencies is a small pain

For preparations, we got a clear list of requirements. Orbus send us a consultant for implementation and configuration, which was experienced in what she was doing, and if we asked for some more difficult things there was a network behind which could answer fast all questions.

Enterprise Architect in the Media Sector - read the full review

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