Our integrated customer platform serving all your needs as an Orbus Software customer
The Orbus Ecosystem is a Customer centric platform consolidating several key products in one location. You are able to read all our great Resources and Knowledge Base articles, access and update your Support tickets, get iServer best practice knowledge in our eLearning, join the conversation in the Orbus Community as well as help guide product development using our Ideation tool.
iServer Knowledge Base
The Knowledge Base and Resource areas provide a wealth of iServer related knowledge including How-to, product guides, infographic and posters. The Knowledge Base is continually updated by our consultancy and support teams to ensure that all iServer users can stay up to date with the most relevant and accurate information.
At Orbus Software we have adopted a micro-learning approach to our product training, allowing our users to follow various learning paths of small micro eLearning modules. Our customers define the learning path that matters to them, whether that’s iServer tool accreditation, industry certification or a blend of both.
Our product ideation tool allows our customers to have their say in the direction of our future product developments, allowing each customer to submit and vote for their favourite ideas.
At the heart of the Orbus Ecosystem is its community iServer users. Community supports both public and private forums to allow iServer users, Orbus Software employees/partners and the wider business transformation professional network to collaborate and discuss matters relating to iServer and its supported frameworks.
iServer users can log support tickets for any technical issues directly in the Ecosystem, provide further updates or informed of the status of existing tickets they have with our technical teams.
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