There are several challenges that organizations may face when developing and maintaining their business capability maps. These include:
To overcome these challenges, organizations should focus on building a culture of collaboration and continuous improvement. They should also invest in training and education to ensure that stakeholders have the skills and knowledge needed to participate effectively in the mapping process.
Business Capability Mapping in Action
There are many examples of organizations that have successfully implemented business capability mapping to drive innovation and optimize their operations. Some of the companies that Orbus Software has helped are:
Scottish Water
Scottish Water utilized Business Capability Mapping as part of its strategic Enterprise Architecture (EA) approach, facilitated by Orbus Software's iServer. This method allowed them to clearly define and understand their organizational capabilities, aligning them with their strategic objectives. Through this mapping, Scottish Water could identify and prioritize areas for improvement, ensuring that their business capabilities were effectively supporting their overall business goals and enabling more informed decision-making processes. This approach was pivotal in enhancing their organizational efficiency and agility.
For a detailed understanding of their process, you can view the case study directly here.
SourceAmerica
OrbusInfinity played a crucial role in supporting the non-profit's transition to cloud-based operations and diversification of its customer base. SourceAmerica utilized OrbusInfinity to effectively document and define their application infrastructures and relationships. This process empowered enterprise architects to create a comprehensive resource accessible across the organization, enhancing understanding of business capabilities and driving informed decision-making in both IT and business sectors.
For a detailed overview, please refer to the case study directly here.
The Future of Business Capability Mapping
As organizations continue to face increasing competition and rapidly evolving business environments, the need for effective business capability mapping will only continue to grow. In the future, we can expect to see more organizations adopting this approach to optimize their operations, drive innovation, and achieve their strategic objectives.
Conclusion
Business capability mapping is a powerful tool that enables organizations to gain a clear understanding of their core strengths and capabilities. By mapping these capabilities, organizations can align their resources and activities with their strategic goals, improve decision-making, and build the necessary capabilities to stay competitive. While there are challenges to implementing this approach, organizations that invest in building a culture of collaboration and continuous improvement will reap the benefits of business capability mapping.