A Customer Success Story


Learn how Etat de Genève uses iServer to simplify governance and improve strategic decision-making.

Etat de Geneve

Customer at a glance

    “iServer allows us to put a structure in place that allows central and local teams to work together.”

    Olivier Baujard
    Head of Service de Gouvernance at Etate de Genève

Industry

Government

Region

Europe

No. of Users

200

Products Used

EA

The Challenge

Etat de Genève used the same enterprise architecture tool for many years. While it met their needs initially, times have changed, and so too have their requirements. Their tool was overly complex, did not have formalized governance and no longer met their needs. 

They soon realized room for growth in their existing tool when it came to defining governance, increasing the quality of data, and manual maintenance.

The Result

Etat de Genève has first deployed iServer across the OCSIN (Digital and Information Systems Office of the State of Geneva) teams who use it to map their systems and changes. They are now deploying the solution across other departments in the business as well.

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