Part 2 of the ITIL Problem Management Process Poster Series continues on to look at Investigating and Diagnosing Problems, Identifying a Workaround and Raising a Known Error Record.
Part 2 of the ITIL Problem Management Process Poster Series continues on to look at Step 5, 6 and 7; Investigating and Diagnosing Problems, Identifying a Workaround and Raising a Known Error Record.
