Integrate ServiceNow with iServer

Publication May 19, 2023

Bridge the Information Gap Between Enterprise Architecture and IT Service Management using ServiceNow and iServer

Many organizations face a disconnect between IT Service Management and their enterprise architecture. The challenge is finding a way to bridge this information gap.

ServiceNow Connect, from Orbus Software, provides out-of-the-box integration with the Now platform, linking it to iServer’s market leading analysis, road mapping and visualization capabilities.

You can access and exploit the breadth of data available from ServiceNow’s IT Service and IT Operations Management products. Metrics and analytics in iServer are augmented with ServiceNow data and can be presented via user friendly dashboards such as:

  • Application scoring
  • Technology Application Impact
  • Technology Standards non-compliance
  • Business Cost Roll-Up

ServiceNow Connect can support a range of scenarios including digital transformation, application rationalization, mergers and acquisitions, cloud migration and many more. Orbus consultants can help maximize your potential in these areas, advising on language mappings and best practices, ensuring you leverage data in your enterprise architecture models, standards and application portfolios assessments.