Business Architecture

Intro

Business Architecture describes how the enterprise creates value through capabilities, processes, organisation, and information. In EA, it links strategy to execution.

Key points:

• Defines capabilities, value streams, and operating model
• Aligns change with strategic outcomes
• Common use cases: capability maps, heatmaps, operating model design, investment planning
• Pitfall: modelling without business engagement reduces impact

Examples:

• Capability map linked to initiatives and KPIs
• Value stream mapping customer journeys
• Operating model view of roles and processes

In practice:

Learn more at Business Architecture.

Related terms: Capability; Value Stream; Operating Model

FAQs:

Q: Why start with capabilities?
A: They provide a business‑centric view independent of org and systems.

Q: How to keep it actionable?
A: Link capabilities to KPIs, initiatives, and technology.

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