Information Technology

Intro

Information Technology is the use and management of technology to process data into information. In enterprise architecture, it spans systems, software, and communications that support business operations and change.

Key points:

• Enables lifecycle management of information and tech assets.
• Supports resilience, security, and compliance needs.
• Common use cases across EA/BPM/Data/App/Tech include capability planning, application portfolios, process automation, and infrastructure services.
• Pitfall: treating IT as only a department, not an enterprise-wide capability.

Examples:

• Consolidating application platforms to reduce cost and risk.
• Implementing content management to improve regulatory reporting.
• Strengthening network security to protect critical processes.

In practice:

Align IT investments to prioritized business capabilities and retire redundant systems.

Related terms: Architecture; Application; Architecture Framework

FAQs:

Q: Is IT the same as a technology department?
A: Not always; IT is the broader capability that may include one or more departments.

Q: How does IT relate to business strategy?
A: It enables and scales the capabilities required to execute strategy.

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