Statement of Work

Intro

A Statement of Work (SOW) defines the scope, deliverables, timelines, and terms for work to be performed. In EA programs, SOWs set clear expectations for vendors and teams.

Key points:

• Clarifies responsibilities, outputs, and acceptance.
• Supports governance, cost control, and risk management.
• Common use cases across EA/BPM/Data/App/Tech include consulting engagements, implementation projects, and managed services.
• Pitfall: vague SOWs that lead to disputes and scope creep.

Examples:

• SOW for integration platform rollout with milestones.
• SOW for process redesign and automation pilot.
• SOW for data governance implementation.

In practice:

Tie SOWs to requirements, KPIs, and governance checkpoints for measurable outcomes.

Related terms: Requirement; Governance; Roadmap

FAQs:

Q: Who writes the SOW?
A: The sponsoring organization, often with vendor input.

Q: How is success measured?
A: Against defined deliverables, timelines, and KPIs.

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